Our allergy-friendly ratings indicate how confident we are that a restaurant can safely and hospitably serve guests with critical dietary restrictions (CDRs) such as food allergies and celiac disease. Ratings are based on publicly available data as well as our direct assessment of the restaurant.
The rating levels are:
No Rating Available
Restaurants with no rating have not been assessed yet.
These restaurants haven’t demonstrated that they have the training, process, and other resources to consistently serve guests with CDRs. This doesn’t mean you can’t get a safe meal there, but your experience will be hard to predict. For example, there may be a single staff member that is knowledgeable and sensitive to CDRs because they have a friend or family member with a CDR. However, because there is no systemic training for other staff, your experience will be entirely dependent on the availability of that one staff member.
These restaurants have some degree of training, process, or other resources to serve guests with CDRs. You can think of them as “aware,” but not necessarily friendly. They may have an allergen menu or items marked GF, and they may have some training regarding CDRs, but you should plan on doing some extra work at these establishments to get a safe meal. For example, a restaurant may list their fries as gluten-free, but servers may not be aware of the risks of gluten cross-contact in their fryer. Eating there will require more effort to identify what can be eaten and vigilance to ensure that the risks are understood by the restaurant and proper process is followed.
These restaurants are truly friendly to those with CDRs. They have demonstrated a blend of training, process, and other resources to safely and hospitably serve most guests with food allergies or celiac disease. These restaurants are typically prepared to discuss your CDRs, help you select a meal that works for you, and deliver it safely. For example, the restaurant may have an allergen menu and a manager available to discuss what you can eat there. They may have a documented process for avoiding cross-contact such as changing gloves. They may have dedicated space and utensils to avoid cross-contact. This doesn’t alleviate the need for vigilance on your part, but your experience is much more likely to be positive at restaurants with a Very Allergy-Friendly rating.